Renters must have insurance that will cover the rented vehicle. If not renter must some type of coverage that will cover the rented vehicle before the vehicle leaves the pickup location.
Cancellation/Refund Policy
Giving verbal, written, or online reservation information with credit card or debit card information acknowledges acceptance of our Terms and Conditions. Upon receipt of billing information, the appropriate deposit amount(s) will be charged to the credit card or debit card provided. No reservations can be held without receipt of the deposit or full amount of rental. Reservations are on a first come first served basis and ALL SALES ARE FINAL. Early return, Cancellations, or No Show will be considered the end of the rental for the total amount paid.
All Pre Paid Rentals are Non-Refundable.
All provisions of our rental agreement apply to each rental. A signature is not required to complete a reservation The rental agreement is available for review at any time prior to departure. If your personal information and or credit card information is given over the phone or to any representative or affiliates to ensure your reservation then you are bound by the Terms and Conditions of this agreement. Any promises made by any affiliate must be made in writing and approved by the operations director on duty to be valid. We reserve the right to deny or reschedule any rental due to unsafe or bad weather conditions. No Mexico travel under any condition. NO SMOKING & NO PETS. Smoking and pets are prohibited in the rental units and any evidence of smoking or pets after my rental or lack of compliance will result in forfeiture of the security deposit and/or a minimum charge of $100 for pets or any other contract violations. All locations are by appointment only and any missed appointment may result in a $20 missed appointment charge.
Giving verbal, written, or online reservation information with a credit card or debit card information acknowledges renter agrees that any and all charges placed on their credit card are legitimate and authorized charges for the rental transaction they are completing, and hereby agree to not dispute these charges. **Under no circumstances will return of rental units be accepted outside of the appointed reservation time. Returns made outside of these business hours will result in immediate forfeit of security deposit unless prior arrangements have been made in writing.
Incidentals Deposit
An Incidentals deposit is required on all vehicles and is automatically calculated at the estimated amount of the rental plus an additional (1 Hundred to 2 Hundred and 50 dollars) depending on the vehicle and vehicle pickup location. This deposit is refundable and may be collected at any time.
Airport Pickup Policy
DFW Shuttle Service - As Soon as you land Power On Your Phone and Call (469) 809-6699 to receive your pickup instructions.. We are only 5 Minutes away.
Renter must arrange for DFW Airport
Car Rental in advance for Free Airport Pickup and Drop Off. Rental Vehicle must be returned to the DFW Airport Car Rentals Location and a representative with drop of renter and the Airport after the rental.
Exception: PICKUP & DROPOFF from (DAL) Love Field Airport in Dallas, TX will be a $25 charge EACH way.
Out of State Travel Policy
Out-of-state travel is ok but the driver will only receive unlimited miles for travel to any of the touching states from where you rented the vehicle. Travel outside of this area will automatically convert your contract to a mileage contract to be charged at a rate of 25 cents per mile after the free daily miles. You must notify us if you plan to take your vehicle out-of-state. This policy does not apply to the rental of Vans or vehicles that are rented on a mileage charge basis.
PRIVACY POLICY
Information about Privacy on DFW Airport Car Rentals
DFW AIRPORT CAR RENTALS, the parent company of Car DFWAIRPORTCARRENTALS.com, is committed to protecting your privacy. You can visit most pages on our site without giving us any information about yourself. But sometimes we do need the information to provide services that you request, and this privacy statement explains data collection and use in those situations.
If you have questions or concerns regarding this statement, please contact our support department via phone at (469) 809-6699. This privacy policy statement covers only information that is collected through http://www.DFWAIRPORTCARRENTALS.com, and does not cover information collected through any other site.
Collection and Use of your Personal Information
We will ask you when we need information that personally identifies you (personal information) or allows us to contact you. Generally, this information is requested when you are registering before entering a contest, ordering e-mail newsletters, or securing a car rental reservation through our reservation system.
DfwAirportCarRentals.com.com also collects certain information about your computer hardware and software. This information may include your IP address, browser type, operating system, domain name, access times, and referring Web site addresses. This information is used for the operation of the service, to maintain the quality of the service, and to provide general statistics regarding the use of DfwAirportCarRentals.com.
Reservations
If you reserve a vehicle through http://www.DfwAirportCarRentals.com, we request certain personally identifiable information from you on our reservation form. You must provide contact information (such as name, e-mail address, phone number, & street address) and may need to provide some financial information (such as credit card type, or credit card number & expiration date). We use this information to provide the rental agency with sufficient information to book the vehicle, and to contact you in advance if there is an issue concerning the rental. Also, we will be sending reminder emails, etc. from time to time to assist in the reservation process.
When we transmit sensitive information (such as credit card numbers) over the internet, we protect it through the use of encryption, such as the Secure Socket Layer (SSL) protocol. We store the personal information you provide in computer servers with limited access that are located in controlled facilities Your information, other than financial information is sent to the rental agency via email or fax. Financial information is only accessible through a secure, controlled area of the site only accessible to the car rental agency through the administrative work station via a strict authentication process. Agencies are unable to alter the information in any way.
Surveys or Contests
From time-to-time, we may provide you the opportunity to participate in contests or surveys on our site. If you participate, we will request certain personally identifiable information from you. Participation in these surveys or contests is completely voluntary and you, therefore, have a choice whether or not to disclose this information. The requested information typically includes contact information (such as name, address, phone, zip, & e-mail address). We use this information to notify contest winners and award prizes, monitor site traffic, or personalize the site to send participants an email newsletter.
Tell-A-Friend
If you choose to use our referral service to tell a friend about our site, we will ask you for your friend's name and email address. We will automatically send your friend a one-time email inviting him or her to visit the site. DFW AIRPORT CAR RENTALS stores this information for the sole purpose of sending this one-time email & and tracking the success of our referral program. Your friend may contact us at (469) 809-6699 to request that we remove this information from our database.
Special Offers and Updates
We may occasionally send you information on car rental promotions. Out of respect for your privacy, we present the option not to receive these types of communications. Please see the "Choice and Opt-out" in the Control of your Personal Information section.
Log Files
As is true of most Websites, we gather certain information automatically and store it in log files. This information includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and clickstream data. We use this information, which does not identify individual users, to analyze trends, to administer the site, to track users' movements around the site, and to gather demographic information about our user base as a whole.
We do not link this automatically-collected data to personally identifiable information. We use log files to track non-personally identifiable information about visitors to our site such as:
Traffic
Hour of Day Activity, Day of Week Activity, Day of Month Activity, Detail Daily Activity, Detail Weekly Activity, Monthly Activity, Views Per Visit, & Length Of Visit.
Visitors
Who is on Recent Spiders, Top Visitors, Top Spiders, Top Visitor Organizations, Top Spider Organizations, Top Visitors by Bandwidth, Top Spiders by Bandwidth, Authenticated Top Visitors, Top Visitor Countries, Top Spider Countries, Top Visitor Regions, & Top Spider Regions.
Pages
Most Downloaded Files, Most Requested Pages, Top Static Pages, Top Dynamic Pages, Top Entry Pages / Files, Top Exit Pages / Files, Most requested Images, Most Requested Audio, Files, Most Requested Video Files, Most Requested Unknown Files, Site Bookmarked, Single Access Pages / Files, Most Downloaded File Types, Most Accessed Directories, & URL Parameter Query
Browsers
Most Used Browsers, Firefox and Opera Browsers, Internet Explorer Browsers, Visiting Spiders, Download Managers, & Most Used Platforms
Top Referring Site by IP, Top Referring URLs, Top Search Engines, No Hits from Search Engine, Top Search Phrases, Top Search Keywords, & Search Phrases Per Engine.
Errors
Server Errors, Summary of HTTP Errors, Requests causing Errors, & Detail Daily Errors.
This information is used to understand the demographic make-up of our web visitors.
Disclosure
DFW Airport Car Rental will disclose your personal information only if required to do so by law, in the good faith belief that doing so protects the property of DFW Airport Car Rental , or to protect the safety of our employees and their families.
Control of your Personal Information
Choice and Opt-out
We provide you the opportunity to 'opt-out' of having your personally identifiable information used for certain purposes when we ask for this information. For example, if you reserve a vehicle but do not wish to receive any additional marketing material from us, you can indicate your preference on our order form. If you do not wish to receive our newsletter and promotional communications, you may opt-out of receiving them by following the instructions included in each newsletter or communication or by phoning us at. We also offer an opportunity to opt-out on our member information page.
You will be notified before personal information is collected by any third party that is not our agent/service provider, so you can make an informed choice as to whether or not to share your information with that party.
Access to Personally Identifiable Information
If your personally identifiable information changes, or if you no longer desire our service(s), you may edit your information or opt-out of receiving them by following the instructions included in each newsletter or communication. We also offer an opportunity to opt-out on our member information page.
Security of your Personal Information
The security of your personal information is important to us. When you enter sensitive information (such as a credit card number) on our reservation forms, we encrypt that information using secure socket layer technology (SSL). To learn more about SSL, follow this link: http://www.geotrust.com. We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security. If you have any questions about security on our Web site.
Storage
Your information is stored in Canada, and in the future may be stored in any country where Ride Now Rent-a-Car has facilities. The same privacy policy will apply to your information no matter in which country it is stored.
Cookies
A cookie is a small text file that is stored on a user's computer for record-keeping purposes. We use session ID cookie on this site. A session ID cookie expires when you close your browser or leave the browser idle for 30 minutes. We do not use persistent cookies. We use session cookies to make it easier for you to navigate our site. We do not link the information we store in cookies to any personally identifiable information you submit while on our site. If you reject cookies, you may still use our site.
Links to Other Sites
This Web site contains links to other sites that are not owned or controlled by DFW Airport Car Rentals. Please be aware that we, DFW Airport Car Rentals, are not responsible for the privacy practices of such other sites. We encourage you to be aware when you leave our site and to read the privacy statements of each and every Web site that collects personally identifiable information. This privacy statement applies only to information collected by this Web site.
Co-branded sites
DFW Airport Car Rentals co-brands with car rental agencies world-wide. All these agencies are under contract with DFW Airport Car Rentals either individually or through marketing associations. Personally, identifiable information collected by DFW Airport Car Rentals for the purpose of a vehicle rental reservation is given to the selected car rental agency. This information is used only to process and facilitate the reservation and subsequent rental. This information is stored in DFW Airport Car Rentals database. Making the reservation is voluntary. If you do not want your personally identifiable information shared with your chosen car rental agency, please do not make the reservation through our automated system.
Business Transitions
In the event Express Internet Technologies Inc. goes through a business transition, such as a merger, acquisition by another company, or sale of all or a portion of its assets, your personally identifiable information will likely be among the assets transferred. You will be notified via email and prominent notice on our Web site for 30 days of any such change in ownership or control of your personal information. You will be able to notify us if you do not wish your personally identifiable information to be transferred. You may email us at info@DFWAirportCarRentals.com
The Nature of Dfwairportcarrentals Inc. Business
Dfwairportcarrentals.com is the website owned by Dfwairportcarrentals Inc. Dfwairportcarrentals.com provides reservation software services to Car-Rental Agencies (Agencies). This software system powers reservations both on Dfwairportcarrentals.com and at private Agency websites.
Car Rental Agencies are the direct customers of Dfwairportcarrentals. Visitors to the Dfwairportcarrentals.com website are direct customers of the Car Rental Agencies represented at the Dfwairportcarrentals.com site. Dfwairportcarrentals functions much like the Yellow Pages does, enabling access to business services by the general public. The Dfwairportcarrentals Better Business Bureau (BBB) accreditation is dependent on the relationship between Dfwairportcarrentals and its Car Rental Agency customers. Dfwairportcarrentals applies fair and reasonable business practices to its Agency customer base. Dfwairportcarrentals.com support and contact information are directed to these Agencies.
When a renter experiences difficulty with a particular Agency, either at Dfwairportcarrentals.com or at the Agency website, then the renter must resolve that issue with the Agency, with whom the renter has a direct business relationship. Agency business policies appear online to assist with that process. In the case where a renter raises a concern to Dfwairportcarrentals or Dfwairportcarrentals.com, regarding a specific Agency or renting experience, then it is Dfwairportcarrentals's role to forward that concern to the specified Agency. Dfwairportcarrentals's role is one of facilitating and monitoring communications, not one of intervention or problem resolution.
Changes in this Privacy Statement
If we decide to change our privacy policy, we will post those changes to this privacy statement, the homepage, and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here, by email, or by means of a notice on our home page.